Our Staff

Sandra M. Martinez

Sandra M. Martinez

Regional Admin Manager

I moved to the San Antonio area 14 years ago from the small town Gonzales, TX. I’ve worked in the management field for the past 13 years ensuring exceptional customer service, managing and mentoring, guiding and training 20 plus employees. I’ve been with NewSound Hearing for the past 3 years. I’ve been fortunate to witness and be a part of reconnecting people to their world through saving their hearing lives. We make a difference each and every day with our patients and their loved ones. I’ve never felt more passion, desire, drive or inspired by any position I have ever held than what I do now at NewSound Hearing.

Amber Brock

Amber Brock

Patient Services Coordinator

Amber has been working with NewSound Hearing since February 22, 2016 and has about 6 years of experience in the medical field. She became interested in this field because her youngest daughter was born with a cleft palate which comes with hearing loss. When she saw a position open for a hearing aid company, it really intrigued her. She loves seeing people leave with a smile on their face knowing that NewSound has helped them.

Customer Reviews

Wore the hearing aides twice. Lost them. Worked great both times.

Miriam Shihab, on Google

Expert services, north Hwy 281 and 410 area. The staff is professional and keep a sense of urgency to help expedite services 👍🏻👍🏻👍🏻

John Medellin, on Google

I had my annual hearing test on January 23rd and was very impressed with testing and exam performed by Sandy. She was able to adjust my hearing aid in such a way that I'm hearing better today than I have in a long while. Hats off to Sandy and Amber....

Norm Green, on Google

This place is wonderful. Glad I got the email from the Pioneers since I was about to schedule an exam with another company. Sandy is very knowledgeable and patient. Didn't know I had that big a problem hearing. HaHa....Excellent service

Mary Ann Prado, on Google

My dad goes to new sound the people are very nice the office person is very nice and sweet the doctor Sandy is extremely nice and very good. And knows her work very .

Ruth Perez, on Google

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