Our Staff

Sandra M. Martinez

Sandra M. Martinez

Regional Admin Manager

I moved to the San Antonio area 14 years ago from the small town Gonzales, TX. I’ve worked in the management field for the past 13 years ensuring exceptional customer service, managing and mentoring, guiding and training 20 plus employees. I’ve been with NewSound Hearing for the past 3 years. I’ve been fortunate to witness and be a part of reconnecting people to their world through saving their hearing lives. We make a difference each and every day with our patients and their loved ones. I’ve never felt more passion, desire, drive or inspired by any position I have ever held than what I do now at NewSound Hearing.

Amber Brock

Amber Brock

Patient Services Coordinator

Amber has been working with NewSound Hearing since February 22, 2016 and has about 6 years of experience in the medical field. She became interested in this field because her youngest daughter was born with a cleft palate which comes with hearing loss. When she saw a position open for a hearing aid company, it really intrigued her. She loves seeing people leave with a smile on their face knowing that NewSound has helped them.

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Customer Reviews

I had a great conversation with the Dr he was very helpful in my appointment. He helped me understand my hearing problem. I am very happy I came to see him.

Anna Patterson, on Google

Came in for a follow-up, cleaning on my hearing aids purchased less than a year ago. Kendra confirmed my suspicion that they needed a cleaning. She explained what I should do going forward, offered suggestions on how to clean them and keep them clean. Very patient and helpful. After the...

Carlos Mendoza, on Google

New Sound today and for the past ten years took outstanding care of my ear canals and my hearing aids. Many people would have much better hearing if they received regular care at New Sound, Lincoln Heights, San Antonio.

Joe Gill, on Google

Always polite and professional. Went in with a quiet aide. They are taking care of the issue without question.

steve cook, on Google

Clean office, well organized and very knowledgeable and helpful staff!

Sheryl Sculley, on Google

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