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"comment": "Thank you, Christopher! We're glad to hear you had such a positive experience and felt comfortable during your exam. We appreciate your confidence in referring us to others!",
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"comment": "Great hearing center. Most thorough exam I\u2019ve ever had. I felt very comfortable. Definitely feel confident referring them , great experience",
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"comment": "Thank you, John! We're glad you found our service helpful and empathic. Your feedback means a lot to us!",
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"comment": "Thank you, David, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Kay, for your trust in New Sound over the years. We appreciate your understanding regarding the repair process and are committed to getting your hearing aid fixed as soon as possible.",
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"comment": "I needed service on my right hearing aid. I was told after the exam that my device needed more repair and had to be sent away to be fixed. It was disappointing to me, but I know it will be repaired. I have been with New Sound for years and I trust their service.",
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"comment": "Thank you, Linda, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Rebeca, for your review! We appreciate your feedback and are here to help if you have any questions or need assistance.",
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"comment": "Thank you, Daniel! We appreciate your kind words about our prompt service and the detailed explanations provided. It's great to hear that you found our guidance on navigating the VA system helpful. Your feedback means a lot to us!",
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"comment": "Prompt service, professional and excellent explanation of symptoms and corrective technology. Also gave clear instructions on how to navigate the VA system. Top notch place.",
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"comment": "Thank you, Joe! We're glad to hear you had an excellent experience and appreciate your kind words about Sophia, Brenda, and Mihara. Your feedback means a lot to us!",
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"comment": "Outstanding staff and experience. Sophia who does it all to Brenda who is so patient to Mihara who is so intelligent this team was amazing. Thank You for the excellent experience",
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"comment": "Thank you, Karen! We're glad to hear that you found the doctor helpful and that Sophia made a positive impact on your experience. Your feedback is truly appreciated!",
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"comment": "The doctor that I seen today was very helpful he made me feel like there will be a positive outlook on my future for my hearing. I appreciate the help of the patient coordinator Sophia she's awesome. Thank you",
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"comment": "Thank you, Nikki! We're glad to hear that you had a positive experience with our receptionist and hearing technologist. Your feedback about the thoroughness and professionalism of our team means a lot to us. We look forward to seeing you again in the future!",
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"comment": "The Receptionist was welcoming, professional and efficient. The hearing Technologist listened carefully, removed wax expertly from both ears. The hearing test was very extensive and was able to find the frequencies that I had trouble hearing. She was also friendly and professional. The Technician was the best I ever worked with for a hearing test. I will return in the future. Thank you New Sound Hearing.",
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"comment": "Thank you, Taryn! We're glad to hear that our team was able to help with your mom's hearing issues. Your appreciation means a lot to us!",
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"comment": "They were super helpful solving my mom's hearing issues. We appreciate the good care.",
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"comment": "Thank you, Raul, for your kind words! We're glad to hear that Sofia's positive attitude made such a difference in your day. We look forward to seeing you at your next appointment!",
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"comment": "Sofia stopped what she was doing (getting ready to eat her lunch) when I walked into the Broadway office without an appointment to clean my hearing aids. After cleaning them, she scheduled our next appointment. Her positive attitude had a positive effect on the rest of my day.",
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"comment": "Thank you, Gary! We're glad you experienced great service and were seen promptly. Your feedback means a lot to us!",
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"comment": "Great service! Very professional and courteous! AND I was seen before my appointment time!!",
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"comment": "Thank you, Mg, for taking the time to leave a review. We appreciate your support!",
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"displayName": "Jennifer Valdiviez"
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"comment": "Thank you, Jennifer! We're glad to hear you found our staff friendly and that Brenda provided great support during your appointment. We appreciate your recommendation!",
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"comment": "Very friendly staff! Brenda was informative and walked you through each step of the appointment. The offices and restroom were clean and well kept. I would highly recommend!",
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"displayName": "Aurora Alonso"
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"comment": "Thank you, Aurora, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2026-03-17T04:46:30.681155Z"
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"displayName": "Matthew Walters"
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"reviewReply": {
"comment": "Thank you, Matthew! We're glad to hear you appreciated our professional staff and the focus on achieving the best outcomes. Your feedback means a lot to us!",
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"comment": "Professional staff. Good process. Appreciated the focus on best outcome.",
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"comment": "Thank you for taking the time to leave us a review!",
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"comment": "Thank you, Bill & Sandy! We are glad you are hearing your best!",
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Great hearing center. Most thorough exam I’ve ever had. I felt very comfortable. Definitely feel confident referring them , great experience
Christopher Vasquez RN, on GoogleGreat, helpful and empathic
John Walters, on GoogleI needed service on my right hearing aid. I was told after the exam that my device needed more repair and had to be sent away to be fixed. It was disappointing to me, but I know it will be repaired. I have been with New Sound for years and...
Kay Dahle, on GooglePrompt service, professional and excellent explanation of symptoms and corrective technology. Also gave clear instructions on how to navigate the VA system. Top notch place.
Daniel Clark, on GoogleOutstanding staff and experience. Sophia who does it all to Brenda who is so patient to Mihara who is so intelligent this team was amazing. Thank You for the excellent experience
Joe Clark, on GoogleThe doctor that I seen today was very helpful he made me feel like there will be a positive outlook on my future for my hearing. I appreciate the help of the patient coordinator Sophia she's awesome. Thank you
Karen Cuffin, on GoogleThe Receptionist was welcoming, professional and efficient. The hearing Technologist listened carefully, removed wax expertly from both ears. The hearing test was very extensive and was able to find the frequencies that I had trouble hearing. She was also friendly and professional. The Technician was the best I ever worked...
Nikki Adams, on GoogleThey were super helpful solving my mom's hearing issues. We appreciate the good care.
Taryn McCain, on GoogleSofia stopped what she was doing (getting ready to eat her lunch) when I walked into the Broadway office without an appointment to clean my hearing aids. After cleaning them, she scheduled our next appointment. Her positive attitude had a positive effect on the rest of my day.
Raul Puentes, on GoogleGreat service! Very professional and courteous! AND I was seen before my appointment time!!
Gary Miller, on GoogleVery friendly staff! Brenda was informative and walked you through each step of the appointment. The offices and restroom were clean and well kept. I would highly recommend!
Jennifer Valdiviez, on Google
